Here’s some frequently asked questions about our light up letters for hire. If you’re still unsure about something, just ask!
How big are the letters?
Our illuminated letters are all 5ft tall, 15cm deep and with an average width of 4ft. Our ‘&’ is 4ft tall. When you are calculating which letters your venue has space for we recommend allocating 5ft width per letter for your wedding lighting (this will also take into account spacing).
What are the letters made of?
Our letters are handcrafted in the United Kingdom by skilled metal fabricators. Each letter is made of commercial grade aluminium and powder coated in antique cream paint. Our bulbs are imported from Italy and the bulb design casts a romantic lacy shadow – the same as those used on funfairs.
What bulbs do you use for your Wedding Lighting?
We use Cabochon bulbs, imported from Italy for their authentic fairground look and feel. All bulbs are safe for your guests and all of our lights are annually PAT tested to comply with regulations. Our bulbs have a 1,000 hour life span and we regularly change the bulbs at less than 500 hours. We also leave spare bulbs with all letters that are installed to enable quick replacement in the unlikely event of a bulb failure.
What bulbs/colours can I have?
All of our letters are supplied as standard with Italian Cabochon bulbs in warm white for that true traditional fairground effect and feel. We feel that the letters look their best with warm white bulbs.
Can I use the lights outdoors?
No. All of our lights are for indoor use only.
Can we move the lights?
On your booking form we will ask where the lights are to be placed within your venue. Although the lights are fairly lightweight they are cumbersome to carry and we therefore recommend that only our trained installation team move the lights into/around and out of the venue.
Each letter comes with its own plug on a 1m lead, and we also provide a 10-25m extension lead to enable easy installation into any venue. Our installation team will set the letters up and plug them in when they deliver.
Do you have insurance?
We hold public liability insurance and our insurance certificate is available to view on request.
How long does my wedding lighting hire last?
Your hire is for a max 24hrs unless otherwise agreed. We deliver on the morning of your event and complete the installation. We will collect on the morning of the following day, or at the end of your event – whichever your venue requires. Your lights will be turned on by your venue staff and remain illuminated for the duration of your event. We carry spare bulbs etc with us in the case of any emergencies.
Do you charge for delivery?
We include 50 miles delivery; any mileage above this will be calculated at 40p/per mile.
Do you require a deposit?
Yes – a £50 non-refundable deposit on receipt of your completed booking form. The balance payment is due 2 weeks before your event date.